Datenschutzerklärung

Relaxa operates this website and online shop, providing products and services through the Shopify platform. This Privacy Policy explains how we collect, use, and share your personal data when you use our services.

By accessing or using our services, you agree to this policy.

1. Personal Data We Collect

We may collect the following types of personal data:

  • Contact details (name, address, email, phone number)
  • Payment and financial information
  • Account information (username, password, settings)
  • Transaction details (purchases, returns, wishlist items)
  • Communications with us
  • Device and usage data (IP address, browser, interactions)

2. How We Collect Data

We collect data:

  • Directly from you (e.g., when you create an account or make a purchase)
  • Automatically (via cookies and similar technologies)
  • From service providers and partners

3. How We Use Your Data

We use your data to:

  • Provide and improve our services
  • Process payments and orders
  • Personalize your shopping experience
  • Send marketing communications (if permitted)
  • Prevent fraud and ensure security
  • Communicate with you
  • Comply with legal obligations

4. Sharing Your Data

We may share your data with:

  • Shopify and service providers (e.g., payments, hosting, shipping)
  • Marketing and business partners
  • Authorities if required by law
  • Third parties with your consent

5. Shopify

Our store is hosted by Shopify, which processes your data to provide and improve services. Your data may be transferred internationally. Learn more at Shopify’s privacy policy.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Request correction or deletion
  • Restrict or object to processing
  • Withdraw consent
  • Request data portability

You can contact us to exercise these rights.

7. Data Security & Retention

We take reasonable measures to protect your data but cannot guarantee absolute security. We retain data only as long as necessary for legal and operational purposes.

8. Children

Our services are not intended for children, and we do not knowingly collect their data.

9. International Transfers

Your data may be transferred outside your country using approved legal safeguards (e.g., EU standard contractual clauses).

10. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise your rights, please contact us by phone or by email at foryourelaxa@gmail.com.

For the purposes of applicable data protection laws, we are the data controller of your personal data.